Integrated Front Door Generalist Adviser

Citizens Advice Barnsley

Salary:

£26,238 per annum depending on experience (Pro Rata for part-time post = £19,501)

Hours:

27.5 hrs per week

Contract:

18 months (with the possibility of extending subject to funding)

Deadline:

Monday 13 July 2026 (midday)

Job description:

We’re excited to announce that we are seeking to recruit a new Generalist Adviser to join our team! Our thriving charity is busy, dynamic and client focused, with a long track record of delivering high-quality advice.

The job is based at Wombwell Police Station and will involve working alongside BMBC’s Integrated Front Door Team to enable clients (and the practitioners that support them) to address emerging financial, housing, employment, benefits and other related issues at the earliest possible stage.

You will be providing in-person consultation, support and signposting to practitioners as well as information, advice and guidance direct to individuals and families via telephone.

Suitable candidates will need to have at least 1 year's recent experience in an advisory or information-provision role and be available to work Monday to Friday between 9.30am and 3.30pm from Wombwell Police Station.

How to apply:

Please note: The role is based on-site at Wombwell Police Station which does not have lift access to the first floor. The successful candidate will be required to successfully complete the South Yorkshire Non-Police Personnel Recruitment Vetting process before their employment begins. We encourage you to familiarise yourself with the vetting requirements before applying.

For an information pack including job description and person specification please see: https://barnsleycab.org.uk/jobs

If you experience any issues with the application process, or would like any further details please get in touch at admin@barnsleycab.org.uk

Contact details:

Citizens Advice Barnsley

1st Floor, Wellington House,

36 Wellington Street, Barnsley, S70 1WA

Telephone: 01226 447670

Website: https://barnsleycab.org.uk/

Email: please use online form: https://barnsleycab.org.uk/get-advice/

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