The Charity Administrator will provide a professional and welcoming reception service while supporting the  smooth running of the Charity through a wide range of administrative duties. The postholder will act as the first point of contact for visitors, service users, and colleagues, while ensuring efficient record-keeping, communication, and office management.

Roles and Responsibilities:

Reception Duties:

· Act as the first point of contact for all visitors, service users, and callers, ensuring a friendly and professional welcome.

· Answer, screen, and direct phone calls and emails, dealing with enquiries or transferring as required.

· Manage visitor sign-in, safeguarding checks, and health & safety procedures.

· Meet and greet visitors, ensuring reception and meeting areas are tidy and organised.

Administrative Duties:

· Organise, maintain, and update files (digital and paper-based).

· Create and update records for service users.

· Assist with writing letters, emails, and other correspondence.

· Filing, scanning, photocopying, and posting letters/parcels as needed.

· Prepare and distribute meeting papers, reports, and presentations.

· Minute-taking at meetings, recording actions, attendees, and outcomes.

· Arrange and coordinate meetings, including booking rooms, preparing packs, and setting up equipment, stationery, IT, and refreshments.

· Assist with the organisation of trips, events, and activities.

· Assist with social media, including capturing photos of events/activities and uploading approved content.

· Support with arranging staff training (online or in person).

· Assist with finance tasks such as processing invoices, expenses, and petty cash.

· Arrange travel and accommodation as required.

· Shop for refreshments or other necessary items to support day-to-day operations.

· Provide general administrative support as delegated by the Head of Operations.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

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Please download an application pack from our website.

Once all forms have been completed, please return them to recruitment@pacessheffield.org.uk

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Paces, Unit 4, Smithy Wood Business Park, Sheffield, S35 1QN

Telephone: 0114 551 0400

email recruitment@pacessheffield.org.uk