Telephone Befriender
Hosted by: Rotherham and Barnsley Mind

Role Description:
To provide companionship and support via weekly contact to reduce social isolation to people living in the Barnsley area.

Tasks Involved:
• To make weekly telephone calls to a range of clients from all walks of life to support in reducing their social isolation.
• To adapt topics of conversation accordingly considering the needs and life experience of each individual client.
• To listen to the client and to ensure that the conversation is client led.
• To inform the Service Lead of any concerns regarding the client’s welfare or potential safeguarding issue in line with our policy and procedures.
• To participate in group supervision session with other volunteers chaired by the Project Coordinator.
• To participate in individual supervision and support in line with R B Mind’s volunteer policy and procedures.
• To participate in mandatory training.
• Helping individuals keep up to date with Rotherham and Barnsley Mind services.

How many volunteers are needed:

5

Recruitment process:

If you are interested in applying, please email contactus@rbmind.co.uk to request an application pack.

Skills and quaifications:

No formal qualifications needed
We are looking for volunteers with a friendly personality and ability to communicate with service users to reduce social isolation

For more information please contact Claire Rowley / Liz Hopkinson:
Email: clairerowley@rbmind.co.uk / elizabeth@rbmind.co.uk

Type of activity: Befriending and buddying, Mental Health